Services: Supports & Counselling
If you have a child attending a child care or pre-school program. The Affordable Child Care Benefit is a monthly payment to assist eligible British Columbia families with the cost of child care. Eligibility determined once application and supporting documents are received by the Affordable Child Care Benefit. You may be eligible to receive full or partial benefit based on your family’s circumstances.
Affordable Child Care Benefit – Child Care Resource & Referral Program (CCRR)
#101-13583 81 Avenue, Surrey, British Columbia, Canada, V3W 3V8
604-572-8032
Assists Work Permit Holders, Study Permit Holders, Naturalized Citizens and certain individuals without a valid work/study permit with: employment, english language training, immigration and settlement.
BC Newcomer Service – Options Community Services
#3 – 7953 120 Street Delta, BC V4C 6P6
604.324.7733
For Refugee Claimants and Asylum Seekers who due to their vulnerability and multiple barriers are in need of wrap-around support. Services include Settlement, Immigration & Support Services
BC Services and Assistance For Humanitarian and Vulnerable Newcomers – Options Community Services
#150 – 10362 King George Blvd. Surrey, BC V3T 2W5 Appointments also available online.
604-866-0571
Child Protection, Family Services, Guardianship, Youth Justice. Child/Youth Mental Health. Child/Youth Special Needs.
Child & Family Services for Delta – Ministry for Children and Family Development
200-11861 88th Ave., Delta, BC, V4C 3C6
604-501-3237
Range of programs and services that support immigrant and refugee newcomers in Surrey and Delta on their journey to becoming active and engaged members of their new community.
Community Connections – Options Community Services
Newcomers’ Hub 13520 – 78th Avenue Surrey, BC V3W 8J6
See website. Depends on service.
A variety of child development programs designed to meet a wide range of needs, including services for children & youth with autism. Professionals with expertise and knowledge in a variety of areas: Early Childhood Educators, Speech Language Pathologists, Behavioural Consultants, Child Development Consultants, Occupational Therapists, Infant Development Consultants and others.
Community Resources & Supports for families that have children with special needs – Reach Child & Youth Development Society
5040 – 47th Ave, Delta, BC V4K 0C8
604-946-6622
Help to settle into your new community and make a plan to reach your education, employment, housing and health goals. Free multilingual support and information (often called “settlement services”).
DIVERSEcity Community Resources Society
13455 76 Avenue, Surrey, BC, V3W 2W3
604-507-6060
LGBTQ+ newcomers face many unique challenges upon arriving to Canada and settling into their new life. The intersecting and overlapping aspects of their identity like sexuality, gender identity, race, legal status, among others, create unique barriers that can affect their life in Canada. support you on your settlement journey with free one-on-one support services or peer group support.
DIVERSEcity Community Resources Society
13455 76 Avenue, Surrey, BC, V3W 2W3
604-306-6316
Child or elder abuse. Family violence. Sexual assault. Suicide and mental health. Hospitals and health centres. Emergency shelters. Disaster services. Police.
Emergency and Crisis – BC211
Delta
Call or Text 211 or email and webchat: 24/7, 365 days a year. Interpretation in over 240 languages and dialects is available by phone.
Peer led family hangouts, workshops and peer support.
Events Calendar – Family Support Institute of BC
227 6th Street New Westminster, BC V3L 3A5
604-540-8374 ext. 523; Toll Free: 1-800-441-5403
Family-to-family support network connects communities, amplifies voices, and champions the rights of individuals with disabilities. Workshops & Trainings. Support Services. Tools & Resources. Volunteer Opportunities.
Family Support Institute of BC
227 6th Street New Westminster, BC V3L 3A5
604-540-8374 ext. 523; Toll Free: 1-800-441-5403
Parenting a child or youth with a mental health and/or substance use challenges? Support offered in Punjabi, Hindi and English. We help children and young people by helping their family and other caring adults. We know children and young people do better when the adults who care about them are supported. Parent-Peer Support. Events. Resources & Videos. Workshops & Trainings.
FamilySmart
Delta
Contact: Michaela Bisson-Montpetit or Kulwinder Khakh at: [email protected] ; or call (604) 878 3400
O’Siem Early Childhood Development. A holistic approach to encourage parent/caregiver attachment with their children age 0-6. Also provide support in the areas of health and wellness.
Fraser Region Aboriginal Friendship Centre Association (Kla-how-eya)
A101 – 10095 Whalley Boulevard, Surrey BC, V3T 4G1
604-595-1170
Wellness Support Counselling. Indigenous Domestic Violence Community Liaison. Ending Violence Against Women. Red Path Program. Positive Health Program. Complex Needs Indigenous Addictions Specialist.Connections Navigator.
Fraser Region Aboriginal Friendship Centre Association (Kla-how-eya)
A101 – 10095 Whalley Boulevard, Surrey BC, V3T 4G1
604-595-1170
For the Indigenous community: Family empowerment program. Income Assistance. Elder program. Community nurse. Home and community care. Counselling services.
Health & Social Services – Tsawwassen First Nation
1926 Tsawwassen Dr N, Delta, BC
Visit website for specific contact people and phone numbers for each program.
For residents and newcomers. Help to understand and find the right health service. A list of free health services for government supports, mental health support, medical insurance support, referral services and other community services.This resource is available in English | Arabic عربى | Bengali বাঙালি | Gujarati ગુજરાતી | Hindi हिंदी | Farsi فارسی | Punjabi ਪੰਜਾਬੀ | Urdu اردو
Health Services – Fraser Health
Online information
A free, confidential, service for pregnant and new parents who are experiencing health or lifestyle challenges. Clients must be a resident of Surrey, Delta or White Rock and may participate until the baby is 6 months old.
Healthiest Babies Possible – Options Community Services
100–6846 King George Blvd., Surrey, BC V3W 4Z9
604-583-1017
Coping with tragedy. Crisis support. Learn about mental health. Connect with other youth. Work with a counsellor.
Kids Help Phone
Call: 1-800-668-6868. Text: 686868
Workshops and Resources for Parents
Learning Disabilities Association of BC – Fraser South Chapter
#101 – 14225 56 Avenue, Surrey, BC V3X 0H6
604-591-5156
Early Years. Metis Family Connections Navigators help to access programs and services and connect to community and culture.
Métis Family Connections – Metis Nation BC
604-557-5851
Assists immigrant individuals and families with multiple needs and significant integration barriers. Providing multilingual services in a one-to-one setting and in-home visits.
Moving Ahead – Options Community Services
203B 10190 152A Street Surrey, BC V3R 1J7
604-572-4060 ext. 21171 or 604-501-6850 ext. 61130
Professional therapists and family counsellors provide free assessment, short-term counselling, and support to individuals, and families free, short-term counselling in Arabic, Punjabi, Mandarin, and/or Tagalog.
Multicultural Family Preservation – Options Community Services
#101, 13583 – 81 Avenue Surrey, BC V3W 3V8
604-596-4321 ext. 21150
Free 6 week parenting group offered to parents with children age 5 years and under. Provides parents with a safe space to learn and build on their parenting skills while interacting with other parents who have same-aged children.
Nobody’s Perfect Parenting Program – Deltassist
North and South Delta. Location TBD.
Dates, times and location to be determined but if you are interested please email your name, phone number, ages of children and location of group preference (North Delta or Ladner): [email protected]
Clinics provide sexual and reproductive health services for all ages, all genders, and all orientations. Our clinicians are committed to providing you with confidential, nonjudgmental, youth-friendly, pro-choice, and sex-positive services.
North Delta Options for Sexual Health – Options for Sexual Health
North Delta Health Unit 11245 – 84th Avenue Delta, BC V4C 2L9
604-731-4252
If you think you may have postpartum depression or anxiety. You are not alone. Supporting new parents and families. If you are in crisis, please call the BC Mental Health Line at 310-6789, go to your local emergency department, or call 911.
Pacific Post Partum Support Society
200 – 7342 Winston St. Burnaby, BC V5A 2H1
Toll-Free: (855) 255-7999 Call/Text: 604-255-799
Support, advocacy and parenting information. Home visits and individualized, family-centred, strength-based support. Referrals can be made by families, directly, or by other professionals in the community.
Parent Connect – BGC South Coast BC
For more information, or to send referrals, contact Rupinder Sandhu: [email protected]
604.999.7457
Free Online groups in various languages (Korean, Spanish, Mandarin, Cantonese and English). Anonymous, and confidential self-help groups providing parents and caregivers with a safe space to share their stories, build community, learn new skills, receive emotional support and discover new services and resources.
Parenting Support Group – Parent Support Services Society
Online groups
1-877-345-9777
Training. Small business. Job. Digital literacy. Workshops. Banking. Budgeting. Taxes. Theft & fraud protection
PICS
#3 – 7953 120th St. Delta BC V4C 6P6 and #205 – 12725 80th Avenue Surrey, BC, V3W 3A6
Delta: 604-324-7733 · 604-324-7744. Surrey: 604-596-7722
A variety of child development programs designed to meet a wide range of needs, including services for children & youth with autism. Professionals with expertise and knowledge in a variety of areas: Early Childhood Educators, Speech Language Pathologists, Behavioural Consultants, Child Development Consultants, Occupational Therapists, Infant Development Consultants and others.
Punjabi Translation of the Community Resources & Supports for families that have children with special needs – Reach Child & Youth Development Society
5040 – 47th Ave, Delta, BC V4K 0C8
604-946-6622
Programs & Services. Support and Counselling. Inclusivity training and workshops. Volunteer opportunities. Based in Vancouver but accessible via online and phone.
Queer, Trans and Two-Spirit Community – Qmunity
Main location: 1170 Bute Street, Vancouver, BC V6E 1Z6
1-800-566-1170
For permanent residents, refugees, protected persons and live-in-caregivers who require support to settle and adjust to their new life in Canada.
Settlement and Integration Program (SIP) BC Newcomer Service – Options Community Services
13520 – 78th Avenue Surrey, BC V3W 8J6
604-572-4060
Services include Employment Programs, Settlement Services, Language Services, Social Programs and Housing Services.
Settlement and Language services and more – Progressive Intercultural Community Services (PICS) Society
12725 80 Ave #205, Surrey, BC V3W 3A6
604-596-7722
Provided by settlement workers in Delta’s libraries: George Mackie and Ladner Pioneer. Offers information about settling in Delta, including finding housing, employment, schools, childcare, healthcare, public transportation, and more.
Settlement Outreach in Delta Libraries – City of Delta, Fraser Valley Regional libraries and five settlement agencies
George Mackie Library 8440 112 St, Delta, BC V4C 4W9; Ladner Pioneer Library 4683 51 St, Delta, BC V4K 0C8
Supporting youth 13 to 18 year old, living in Surrey or Delta, that are at risk of exploitation or are being exploited or trafficked. Provides immediate outreach response and support services to at-risk and /or high-risk youth identified by MCFD or other community partners.
Stop Exploiting Youth (SEY) – PCRS
CCYH (City Centre Youth Hub) at 10453 Whalley Blvd or NYH (Newton Youth Hub) 114-13479 76th Avenue
604-592-6200
Various groups: Survivors of partner violence, sexual abuse, anger management & healthy relationships; and if you’re a parent with child under 5 years old (Nobody’s Perfect Parenting program). Substance use education program for adults 19 years and over: for yourself or if you’ve been affected by another.
Support Groups – Deltaassist Family & Community Services
North Delta: 9097 120 Street, Delta B.C. V4C 6R7; Ladner: #202-5000 Bridge Street, Delta B.C. V4K 2K4
North Delta (and for all counselling enquiries): 604-594-3455; Ladner: 604 946-9526
For women who have experienced, or are at risk of abuse, threats, or violence in an intimate relationship, or women who have experienced historical sexual abuse and sexual assault, looking for one-on-one support and guidance.
Threshold Multicultural Outreach – Options Community Services
13520 – 78th Avenue Surrey, BC V3W 8J6
604-572-5883